Question 1

What do I need to use BMW Digital Key?

Accepted Answer

You require the equipment BMW Teleservices (SA 6AE).
Vehicles produced since summer 2020 require BMW Comfort Access (SA 322).
Vehicles produced from the end of 2021 onwards require BMW Digital Key (SA 3DK).
Almost all BMW models produced from the end of July 2020 are compatible. Model availability varies by country.
Your My BMW App shows whether your BMW is compatible. If the BMW Digital Key function can be selected in the app, your BMW is compatible.

Question 2

How secure is the BMW Digital Key?

Accepted Answer

Your digital key is securely stored on the secure element of your smartphone. In addition, both NFC and ultra-wideband technology are used to establish the immediate proximity of the sender and receiver in a tamper-proof manner.

Question 3

Can I use the BMW Digital Key Plus in my vehicle with BMW iDrive and Operating System 8?

Accepted Answer

To use the BMW Digital Key Plus, your vehicle with BMW Operating System 8 (depending on equipment and production date) requires the optional extra Comfort Access (SA 322). Your BMW must be connected to your BMW ID in the My BMW app. To set up the BMW Digital Key or BMW Digital Key Plus, you need an internet connection and both vehicle keys in the vehicle interior once.

Question 4

What happens to the digitally created keys when I sell my car?

Accepted Answer

Before you sell your vehicle, you should completely delete it from your BMW ID. This will ensure that all digitally created keys are automatically removed the next time you use a classic vehicle key.

Question 5

What is the KeyCard and how do I use it?

Accepted Answer

Equivalent vehicle key - independent of the digital key on your smartphone.
The key is deactivated in your vehicle as standard and can be activated or deactivated as required, e.g. at a BMW service appointment.
Particularly useful for valet parking.
Activation by standard vehicle key or an active digital key in the vehicle.
Activation via the smartphone tray and the vehicle menu instructions.
Deactivation via the vehicle menu.
Never leave an active KeyCard in the vehicle.

Question 6

Which Apple devices are compatible with BMW Digital Key and BMW Digital Key Plus?

Accepted Answer

BMW Digital Key is compatible with iPhone XR, iPhone XS, iPhone XS Max or later and Apple Watch Series 5 or later. BMW Digital Key requires at least iOS 13.6 and watchOS 6.2.8 or later and can only be used with Teleservices (SA 6AE) and Comfort Access (SA 322 or SA 3DK).
BMW Digital Key Plus is compatible with iPhone and Apple Watch devices with Apple's U1 chip. Your iPhone requires iOS 15, and your Apple Watch requires watchOS 8 or later.

Question 7

Which Samsung devices are compatible with BMW Digital Key?

Accepted Answer

BMW Digital Key is compatible with Samsung Galaxy S21*, S21+* and S21 Ultra*. BMW Digital Key requires at least Android 12 and can only be used with Teleservices (SA 6AE) and Comfort Access (SA 322 or SA 3DK).
*Galaxy S21, S21+ and S21 Ultra are available in: France, Germany, Italy, Korea, Spain, U.K., U.S.

Question 8

Which Google devices are compatible with BMW Digital Key?

Accepted Answer

BMW Digital Key is compatible with Google Pixel 6* and Google Pixel 6 Pro*. BMW Digital Key requires at least Android 12 and can only be used with Teleservices (SA 6AE) and Comfort Access (SA 322 or SA 3DK).
**Google Pixel 6 and Pixel 6 Pro are available in: U.S., Canada, U.K., Ireland, Germany, France, Italy, Spain, Japan, Australia, Taiwan and Singapore.

Question 9

What does it depend on that my vehicle greets me with the light show?

Accepted Answer

To ensure that your vehicle welcomes you with the light show, you need BMW Digital Key Plus. The system uses innovative ultra-wideband technology in such a way that it puts as little strain as possible on the vehicle battery and the battery of your smartphone or smartwatch.

Question 10

What happens when my iPhone needs to be charged?

Accepted Answer

You can use your iPhone to unlock and start your car even if your iPhone needs to be charged. When your iPhone battery is very low, it enters power reserve mode. With Express Mode on, you can use your car keys for up to five hours after your iPhone goes into power reserve. Press the side button on your iPhone to see if car keys are available.

Question 11

What happens when my Samsung Galaxy needs to be charged?

Accepted Answer

You can use your Samsung Galaxy to unlock and start your car even if your Galaxy needs to be charged.
When your Samsung Galaxy battery is very low, it enters power reserve mode. With “Require Authentication” on, you can use your car keys for up to five hours after your Galaxy goes into power reserve.

Question 12

What happens when my Google Pixel needs to be charged?

Accepted Answer

You can use your Google Pixel to unlock and start your car even if your Pixel needs to be charged.
When your Google Pixel battery is very low, it enters power reserve mode. With “Screen Lock“ on, you can use your car keys for up to several hours after your Pixel goes into power reserve.

Question 13

Can I share the BMW Digital Key with other people, e.g. with friends or family?

Accepted Answer

Yes, you can easily share BMW Digital Key and BMW Digital Key Plus with other people, thereby authorising them to use your BMW*. If you create a Main Key on your smartphone via the My BMW App, you can invite up to five people to use the digital key. To install the BMW Digital Key, the invited persons need a compatible smartphone. A BMW ID or the My BMW App are not required. As soon as the BMW Digital Key is accepted by the invited person, it is immediately fully functional.
You can revoke invitations at any time via the Control Display of the vehicle or via the My BMW App and delete authorised persons via smartphone. If the deletion is made via the vehicle, the BMW Digital Key of the friend is deactivated immediately. If the deletion is made via the smartphone, the BMW Digital Key of the friend remains active until the vehicle is opened for the first time using another key.
If you wish, you can restrict certain vehicle data such as horsepower or maximum speed for users of your BMW Digital Key.
As the owner of the Main Key, you can conveniently transfer the digital key to a new smartphone, and the invited friends will remain with it. If friends get a new device, a new invitation by the owner of the Main Key is required.
*Sharing the BMW Digital Key with other people is currently only possible with the Apple iPhone.

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